Personal data
This policy explains how Adèle Web Studio collects, uses, and protects personal data submitted by website visitors, clients, and administrators.
Adèle Web Studio may collect first name, last name, email address, phone number, billing address, quote request information, messages sent, requested appointments, project information, and client history.
When an account is created, login and profile information is used to provide access to the client area or administrator interface.
Bank details are not stored on the website: card payments are processed by Stripe.
Data is used to create and manage a client account, process quote requests, prepare invoices, send necessary messages, organize appointments, track projects, and contact the client when needed.
Administrator information is used to secure access to the management interface, track authorized account activity, and administer website content.
Email addresses may be used to send confirmations, quotes, invoices, progress notifications, message replies, and newsletters when the user has given consent.
Data related to accounts, quotes, payments, invoices, and client exchanges is retained for as long as necessary for commercial, administrative, accounting, and legal follow-up.
Messages and contact requests are retained for the time required to process the request and manage the client relationship.
Data may be deleted or anonymized when it is no longer needed, unless a legal retention obligation applies.
Data is accessed only by Adèle Web Studio and authorized administrators to manage requests, payments, messages, projects, and website content.
Some external services may be involved in operating the website, including Stripe for payments, the website host, the professional email service, and technical tools required to run the platform.
Adèle Web Studio does not sell users' personal data.
Each client may request access, correction, or deletion of their data by contacting Adèle Web Studio.
GDPR contact email: contact@adelewebstudio.com.
A request may require identity verification to protect the data of the account concerned.